Everything you need to know about pickup & delivery, pricing, turnaround, specialty garment care, and membership. Still have a question? Call 214-348-0666.
Free pickup and delivery is available on qualifying orders of $45 or more. This applies across garment types — dry cleaning, wash & fold laundry, sarees and household items can all count toward the minimum.
Yes. A valid card or prepayment is required to schedule pickup and delivery service.
Route days and estimated return dates vary by ZIP code. Enter your ZIP code on our homepage to check current availability and scheduling in your area.
Standard turnaround varies by garment type, route and current volume. Your estimated return timing is confirmed when you book.
Same-day and express service may be available for qualifying garments at select locations. Availability depends on location, garment type, condition, capacity and cutoff time — call 214-348-0666 to confirm.
No. Many customers leave garments in an agreed spot for contactless pickup and delivery. You can note instructions when you book.
Place your garments in a reusable Top Hat Cleaners garment bag or any secure bag for pickup. Your cleaned order is returned professionally packaged.
Yes. Sarees, lehengas, sherwanis, wedding gowns and other delicate or embellished garments are eligible for pickup and receive an individual inspection before cleaning begins.
If a route is affected by weather, we contact affected customers and reschedule the pickup or delivery for the next available route day.
Pay $50 per month and receive $65 in eligible dry-cleaning credit — $15 in additional cleaning value each billing period. A three-month minimum commitment applies and credit does not roll over.
Yes. Single, Couple and Family laundry plans are available. Contact us for current plan details and terms.
Starting prices are shown on our pricing page. Final pricing may vary based on garment type, fabric, construction, staining, embellishments, finishing requirements and service speed.
Contact us promptly and we will review the item under our Service-Care Policy. Because construction, dyes, adhesives and embellishments vary, cleaning results and embellishment stability cannot be guaranteed, but we are committed to dependable service and clear communication.
